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Important Notes

American Express Home Insurance Plan

  • The covered items of “Worldwide Personal Possessions” are subject to a deductible of HK$350 for each and every loss.
  • Home Insurance Plans for AMEX underwritten by Zurich Insurance Company Ltd. are automatically renewed, subject always to Zurich’s review from time to time and successful receipt of premium from AMEX’s customers.

Make a Claim

Zurich will settle your claims once they have received all the required documents. Simply follow the simple claim procedure:

  • Inform Zurich after the incident by phone, fax or mail within 30 days.
  • Complete and return the claim form and all required documents to Zurich.