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Travel Insurance

Contact Us

American Express and Chubb Insurance Hong Kong Limited (Chubb) are global partners and work in conjunction to deliver quality products to American Express Cardmembers. Chubb is committed to providing you with a high level of customer service. Contact Chubb for further information about American Express Journey Protection Plus.

 
Call

Customer Service Hotline
(852) 3191 6688
Our customer service operation hours are from Monday to Friday from 9:00am to 5:30pm
(Closed on Saturday, Sunday and Public Holiday)

 

Facsimile

Customer Service Facsimile
(852) 2519 3233

 

Email

Customer Service E-mail
CS.HK@chubb.com

 

Company website
www.chubb.com/hk

 

Mail

Address
Chubb Insurance Hong Kong Limited
25th Floor Shui On Centre
6-8 Harbour Road
Wanchai
Hong Kong

 

Important Notice:

On 23 August 2016, ACE Insurance Limited changed its name to Chubb Insurance Hong Kong Limited. The company's name change does not affect coverage nor claims procedures of insurance plans. More information about the company can be found at www.new.chubb.com.